Terms

The agreement between us, written the way we'd want to read it.

What this is

Let's Untangle is a communication tool. Tara, the guide inside it, is an AI. She helps you prepare for and have difficult conversations using established communication methods. She is not a therapist, counsellor, doctor, or lawyer, and nothing here is medical, psychological, or legal advice.

What this is not

This is not crisis care. If you or someone near you is in danger, or you're thinking about harming yourself, use the crisis resources linked on every page and contact local emergency services. This app must never be your plan for an emergency.

Your words

You own what you write. You give us permission to store it and to send it to our AI provider to generate Tara's replies, and nothing more. You can export or delete it at any time.

Using it fairly

One person per account, humans only, no scraping, no attempting to make Tara behave against her purpose, no using the app to harass someone. We can close accounts that abuse the service or other people.

Honesty about limits

Tara is careful, but she is an AI: she can misunderstand, and a conversation with her can't guarantee an outcome with another person. You are responsible for what you send and say. If your relationship involves fear or control, please work with real humans; we link to them on every page.

Changes and refunds

When we introduce paid plans, every one of them carries a thirty-day, no-questions refund. We may update these terms as the product grows; if we do it meaningfully, we'll say so in the app, not bury it.

Last updated July 2026.